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Frequently Asked Questions

Question:  Who do I make checks payable to?

Answer:  Please make checks payable to NCASA (NCPAPA's umbrella organization).


Question:  Where do I send my check?

Answer:  Please mail your check made payable to NCASA to P.O. Box 26567, Raleigh, NC  27611


Question:  Do I qualify for Member or Non-member rate?

Answer:  Most administrators in the state are members, covered under the unit membership with NCASA.  If you are unsure, please contact our member services office.


Question:  How do I make hotel arrangements?

Answer:  Guests may contact the Carolina Hotel Reservation Department at 888-976-1617 to reserve a room.  Please identify yourself as being with the NC Principals and Assistant Principals' Association to receive the group rate.  More information is available on the Accommodations page. NCPAPA is not responsible for hotel accommodations.


Question:  Will I be able to select the break-out sessions I wish to attend.     

Answer:  All break-out sessions are open to all participants.  If you arrive at a session and the room is full, there are many others to choose from.


Question:  How many CEUs will I earn and when will I receive them?

Answer:  You will receive 1.5 CEUs of renewal credit based on 15 hours of professional development.  CEU certificates will be emailed directly to you within 14 business days after the conference. Please make sure to verify your email address and the spelling of your name. Your registration entry is used to directly populate your CEU certificate.


Question:  How do I submit a proposal to do a break-out session?

Answer:  Requests for break-out proposals will be released in mid-May via email announcement. You will also be able to access more information from the NCPAPA website.


Question:  When will the agenda be available?

Answer:  We are working on putting the agenda together and expect to have it available in June.


Question:  If I am a break-out presenter, do I have to register?

Answer:  Yes, you must register if you are a break-out presenter.  Once you have been selected as a presenter, you will be given a discount code. Your registration fee will be $259 per person for up to four team members, including the lead.


Question:  Do you offer a group discount?

Answer: While we do not offer a group discount for the Fall Symposium, there is a discount for break-out presenters, and if you register by September 13, 2019 you can get the early bird rate.


Question: How do I become a sponsor/vendor?

Answer: Limited spaces will be available.  Please contact Tracy Story by email (tstory@ncpapa.net) or call 919-833-3205.


Question:  Will you be using GuideBook again?

 Answer:  We are excited to announce that we will be integrating our registration system (CVent) into their CrowdCompass event app.  We expect to have the event launched in October.


Question What is your registration, cancellation, and refund policy?

Answer: 

Registration Payment Policy

  • Full payment of the registration fee is expected at the time of registration.

  • Payment can be made by credit card or check (made payable to "NCASA").

  • Check payments must be received no later than one week (7 days) prior to the event (unless prior arrangements have been made); include a printout of your registration payment form along with your payment and mail to NCPAPA, c/o NCASA, PO Box 26567, Raleigh, NC 27611.

 Cancellation and Refund

  • All requests for refunds must be submitted in writing by the deadlines listed within this policy.

  • You must contact us via email no later than two weeks prior to the event to cancel your registration and receive a full refund.

  • If canceled between 8-14 days of the event a 50% credit can be applied to any future NCPAPA event with availability, but no refund will be given.

  • If canceled within one week (7 days) of the event no refund will be given and payment will be expected in full.
  • Registration can be transferred to another person if requested in writing by email at least one day prior to the event.

  • Registered participants who do not attend the event and have not canceled before the deadline will not be refunded. All unpaid invoices will be due in full even if you do not attend the event and our office was not notified in advance of the event.

 Refund will be processed in the following ways

  • For payments received by credit/debit cards, the same credit/debit card will be refunded within 48 hours of email notification.

  • For all other payments, a check will be made to the payee within 30 days of the event.

 Accommodation Cancellation Policy

  • Accommodation Providers have their own cancellation policies. Please check with your provider upon making reservations or changes.  NCPAPA is not responsible for hotel accommodations.